Voith Paper has confirmed that Saica Paper UK has extended their service agreement, a partnership that has been going strong since 2019. The collaboration is key to ensuring the reliability and efficiency of stock preparation processes in Saica’s Partington mill.
“Last year we had uninterrupted machine production by eliminating unplanned stoppages from stock preparation, which improved both productivity and quality of our paper. Success of the service contract has been achieved by working with shared goals,” said Darren Hoyle, Mill Maintenance Manager, Saica Paper UK.
Voith’s collaborative service approach relies on the long-term integration of service experts into the mill’s maintenance team. This enables transparent and accurate on-time information for timely, flexible and proactive use of service resources.
“The proactive wear part exchange program has eradicated unplanned stoppages and reduced overall operating costs,” concludes Jordan Whyatt, Service Technician, Voith Paper. “Plus, safety is always at the forefront of our maintenance and is reinforced, for example, through a safety card system, safety audits and toolbox talk initiatives.”