Enfocus has confirmed a platform update for its popular BoardingPass software. BoardingPass allows customer-facing staff to instantly validate PDF files for print.
Integrated with an email client, BoardingPass identifies errors that require a file to be resubmitted and automatically drafts an email reply. This enables customer service agents to gain the power to provide quick and understandable job feedback, without the need for prepress. In the latest software iteration, customers benefit from white overprint support and enhanced email communications.
The feature of the latest update is added support for white overprint, which is a common print error causing white objects or text not to be visible on printed items. Adding an extra line of defence from errors, waste and machine stops, BoardingPass can now detect this issue, warn users and make white objects or text visible.
This latest update from Enfocus also sees the software include email communication improvements. Users can now add email templates, and use variables in email templates, to communicate more efficiently to customers and the prepress department, while also including the original mail content when forwarding.
BoardingPass updates are now available for both existing and new customers.