Impack customers all over the world can now install the Ergosa packer independently with remote support. Manufactured by the leading Canadian company in the design of peripheral equipment for folder gluer lines, this packer adapts to smaller spaces, provides improved ergonomics and packing speed. It can now be installed without on-site assistance.
Serving different industries all over Slovakia and abroad, this converter has experienced a substantial increase in business activity and needed high-performance equipment to meet the constantly growing demand.
They chose the Ergosa compact and ergonomic solution after seeing the equipment at work during a visit to a customer in Budapest, Hungary. Suitable for cartonboard and corrugated, it offers two packing modes, horizontal and Pick & Place.
As Impack’s Central Europe Sales Manager, François Granger, explains, “After we delivered the equipment, it had to be installed, but given the strict sanitary measures due to the COVID-19 pandemic, our technicians couldn’t proceed on site as there was a high risk of shutting down if an outbreak occurs. So, we sent the client several videos and explanatory documents to help familiarise them with the equipment. Then, via several video conference calls, we guided the Topobal team through the successful installation. The good news is that they were able to measure the relevance of the investment very quickly and reached its full cruising speed in a short time.”
It is reassuring for customers to see that even during these challenging times, no matter where they are located, Impack is doing everything to enhance their productivity while taking concrete security precautions for them and their teams. By controlling each development stage of their equipment, from designing to manufacturing and implementation, Impack can help its customers achieve optimal performance in operation and maintenance.
An active member of the industry since 2001 and with projects in 54 countries around the world, Impack stands out for its innovation and continuous product improvement. By consistently developing innovative, customer-specific solutions, they enable clients to increase their folder gluer performance and increase productivity.