C&T Channel Matrix works with customers to help them improve production performance, enhance converting quality and to provide ongoing support. As with many corrugated converters, UK-based Diamond Box experiences challenges with production such as liner degradation, shorter fibres and thinner liners, all of which can lead to cracking creases and reduced folder gluer performance.
The team at C&T have helped Diamond Box overcome these and many other issues. For example, C&T introduced ‘Corrugate’, a specialist creasing matrix that is designed with the challenges faced by corrugated converters in mind. Diamond Box has also realised the benefits of sourcing creasing accessories from one manufacturer and has started purchasing other products from C&T, such as gripper bars and plates for their Bobst 1600 Vision die-cutters and anvil covers for their rotary die-cutters.
Howard Mead, Group Commercial Director, C&T commented, “We are committed to providing customers with ongoing support. Diamond Box requires a partner that can react quickly so that they can respond promptly to their customer’s requests. For example, when Diamond Box experienced a recent machine breakdown, we gave immediate support, even delivering the required gripper bars to fix the issue by taxi that same day.”
Lee Scott, Operations Manager, Diamond Box, added, “When you purchase from C&T, you get a complete package of support and quality that allows us excellent production performance. The new anvil covers we recently acquired are durable, and we have found them to be long lasting and easy to fit and rotate – they give a great surface for our die-cutters.”
