Fenton Packaging Solutions’ investment in digital transformation delivers major customer benefits

Fenton Packaging Solutions has undergone a major digital transformation over the past year, backed by an investment of close to £250,000.

Sharon Dakin, Managing Partner Finance & Technology, and Ryan Banks, General Manager.

“The goal was simple: make the organisation faster, smarter, more accurate, and future-proof,” says General Manager Ryan Banks. “The shift to a modern cloud-based ERP has completely changed how the business operates. The investment includes the implementation of Access ERP, integration with Salesforce, the introduction of Asset Hub, and a full upgrade of warehouse operations through handheld scanning and real-time tracking. Together, these systems replace an ageing on-premise platform and manual, paper-based processes with a fully connected, cloud-based infrastructure.”

“Perhaps the biggest gain is time back for the business itself,” Ryan adds. “Teams now spend far less time moving paper and reconciling data – and far more time selling, planning, supporting customers and adding value.

“The new infrastructure significantly reduces the administrative burden across the company, allowing teams to focus on serving customers rather than moving paperwork between systems,” says Managing Partner Sharon Dakin. “With live data replacing overnight updates and manual reporting, customers will receive quicker decisions, more accurate information, and a service that is responsive to real-world conditions. Ultimately, this transformation gives our customers something incredibly valuable: time, accuracy and reliability. It allows us to be faster, better informed, and more proactive – exactly what our customers need from a modern supply-chain partner.”

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