Emmepi Group has formed a strategic partnership with Cascade Strapping Equipment Services, a collaboration set to elevate their service and support capabilities across North America. This development is marked by a formal agreement signed by Ed Babuska, owner of Cascade Strapping Equipment Services, and Alfio Brandi, Business Development Director of Emmepi Group.
This partnership signifies a significant step forward in enhancing the support network for their North American based customers. Cascade Strapping Equipment Services will provide comprehensive support not only during installations, but also through ongoing technical assistance, service and post start-up support. With a robust presence across North America, Cascade Strapping Equipment Services brings extensive relevant experience of packaging automation equipment. Their team of six full-time technicians, based out of Atlanta, GA and Portland, OR are fully insured and certified members of ISNetworld and Avetta, upholding the highest standards for safety and compliance.
This collaboration translates into numerous benefits for North American based customers, including improved uptime, faster response times and high-quality service. The expertise and geographical reach of Cascade Strapping Equipment Services ensure that Emmepi Group’s advanced handling solutions are backed by unparalleled support, enhancing operational efficiency and reliability.
North American customers are requested to continue contacting Emmepi Group directly through the usual support channels for all their service and technical assistance needs. This partnership with Cascade Strapping Equipment Services enhances their service capabilities, while Emmepi Group continues to be the centralised point of contact for seamless and efficient 24/7 service and support.
“We are delighted to partner with Cascade Strapping Equipment Services,” said Brandi. “Their expertise and commitment to excellence align perfectly with our goals to provide top-tier service and support to our North American customers. Together we are poised to deliver exceptional service in the North American corrugated packaging industry.”
